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Unlimited managed IT support remotely or on-site

“Great company, super fast response times, and quick to resolve. Lee and his team go above beyond to ensure that systems are operational in a timely manner even if putting in temporary fixes until a full fix can be carried out. Regular updates are supplied regarding how systems are operating etc. Highly recommend.”

6k+ reviews (4.8 of 5)

Services we offer

Whether you need help with an IT issue, disaster recovery or security, Galactica IT Group can help you provide unlimited managed IT support remotely or on-site. We are experts in IT computing, network, crisis management, security systems, cloud solutions, compliance, and more.

Our services are backed up by a 100% satisfaction guarantee.

IT Consultancy
Cloud Solutions
Business Communication Systems
Managed Data Backup
Network Infrastructure
Business Security
Office IT Relocation Services
Ubiquiti Unifi Solution

Are you vulnerable to a cyber attack?

Cyber security can be complex but, here at Galactica IT Group, we like to keep things simple, so we’ve put together a few short questions which will help us understand.

IT Consultants Essex

Galactica IT Group has many years of experience providing Consultancy services within the IT Industry. Wwe are able to provide our Clients with an expert independent perspective on your business to maximise potential IT assets, resources and security.

  • Technology and Systems Design and Architecture
  • Applications Integration
  • Disaster Recovery Solutions
  • Vulnerability Risk Assessment and Security Audits.
  • Systems Migration
  • Computer care, maintenance, and system updates
  • Full Network Security IT Consultants

It’s hard to know if your company is fully secure from a cyber attack. At Galactica IT Consultants we can perform a Rapid Risk Assessment of your infrastructure and help identify any areas that need fortification. Don’t get hacked

The cost of a technology outage can cripple a business. Use our Recovery Time & Downtime Cost Calculator to focus on a handful of simple metrics that might come into play during a downtime event.

Dark Web Scanning

Your personal information, passwords, bank details and much more could be out there on the dark web. We’ll perform an in-depth scan and let you know if your data is secure or not. If your data has been released onto the dark web we’ll help you.

Cloud Hosting Services

Replacing computing infrastructure with Cloud Data Storage services can greatly help cut costs within a business. For instance, this reduces energy consumption, maintenance and equipment costs. In conclusion, Cloud Data Storage provides reliability and diversity, giving your business flexibility and security.

  • Microsoft Office 365
  • Microsoft Azure
  • Amazon Web (AWS)
  • Public & Private Cloud Services

Cloud Backup

Our Cloud backup service offers a fail safe solution that ensures your business’ critical data is available for immediate restore in the event of loss or failure.

Cloud Anti-spam

Galactica IT Group enterprise-class anti-spam solution will keep your business safe from spam, viruses, malware and other email-related risks. We will keep you safe from viruses, spamming, phishing attacks, directory harvesting and other email threats and malware with our Anti-spam service.

IP Cameras

During todays economic climate, with many employees now working remotely, efficent communication has become evermore parimount and valuable to a business. Galactica IT Group have a strong partnership with Microsoft who have released their multi-function VOIP systems. Where meetings were previously conducted face-to-face, these systems now enable endless opportunities. Communication Services:

  • Microsoft Teams Voice
  • Telecoms & VOIP
  • Business Internet
  • Video Conferencing
  • Local Area Network

Door Entry Systems

Galactica IT Group are a Gold status partner with Microsoft UK & International, providing the full suite of Microsoft products. Microsoft Teams Voice is your state of the art cloud telephony service which intergates phone and teams together! Microsoft Teams Voice Teams Voice is a state of the art telephony service under the VOIP category, Microsoft have studied closely how other leading VOIP Solutions providers operate and done just better in excellence, cost efficient, reliable and works with Yealink T55a VOIP hardware you are truly going to be impressed with whats in the package! Work Smarter

Save money and improve interoperability between your mobiles and fixed phones with extremely competitive on-net rates over a business-grade network. Our system is perfect for home-workers or staff who need to work from different locations, with clever features that ensure you never miss a call.

Business CCTV Upgrades

Galactica IT Group work closely with its partners to obtain and deliver the highest optimised Internet services with BT Local Business North West, Essex & Herts Branch. Dedicated Leaseline Leaselines, are private and dedicated to your environment able to deliver internet speeds up to 1gig, these come with optional backup internet packages to prevent outages in line with business continuity. Broadband Commonly known as ADSL or Fibre to the premises, Broadband is a solution provided by most ISPs (Internet Service Providers) which will be distributed on shared copper or fibre feeds. Subject to survey these availabilities can come on FTTC or FTTP down to rural copper ADSL.

Communication Systems

VOIP

Galactica IT Group are a Gold status partner with Microsoft UK & International, providing the full suite of Microsoft products. Microsoft Teams Voice is your state of the art cloud telephony service which intergates phone and teams together!

Microsoft Teams Voice

Teams Voice is a state of the art telephony service under the VOIP category, Microsoft have studied closely how other leading VOIP Solutions providers operate and done just better in excellence, cost efficient, reliable and works with Yealink T55a VOIP hardware you are truly going to be impressed with whats in the package!

Work Smarter

Save money and improve interoperability between your mobiles and fixed phones with extremely competitive on-net rates over a business-grade network. Our system is perfect for home-workers or staff who need to work from different locations, with clever features that ensure you never miss a call.

Business Internet

Galactica IT Group work closely with its partners to obtain and deliver the highest optimised Internet services with Vorboss, Essex & Herts Branch.

Dedicated Leaseline

Leaselines, are private and dedicated to your environment able to deliver internet speeds up to 1gig, these come with optional backup internet packages to prevent outages in line with business continuity.

Broadband

Commonly known as ADSL or Fibre to the premises, Broadband is a solution provided by most ISPs (Internet Service Providers) which will be distributed on shared copper or fibre feeds. Subject to survey these availabilities can come on FTTC or FTTP down to rural copper ADSL.

Managed Data Backup Services

The importance of a data backup services

Data is one of the most valuable assets a business has. Data loss can happen in many different ways. Just because you’ve been lucky enough to avoid a huge loss of information doesn’t mean that your luck will hold.

The main reason for a data backup is to have a secure archive of your important information. This includes application and product data, customer files, employee and supplier records.

Recovery means taking those archives, and being able to quickly and seamlessly restore data when the original information has been lost or damaged.

  • On Premises Solution
  • Microsoft Azure Cloud Solution
  • Secure Hosting
  • In House support by Galactica IT Group consultants

Data Backup Solution

Galactica IT Group have backup solutions to fit your business needs and with our managed backup service you can have complete peace of mind that your data is safe and secure.

Our own Dedicated Servers:

Our image based backup solution will take hourly incremental snapshots (or more frequently depending on your RPO) of your data and securely write them to a cloud storage location every day. This means that unlike traditional backup methods you will be able to restore files from any given hour, day, week or month depending on your retention preferences.

We Monitor night and day:

Once the DR plan and backup is in place it is important that the backup solution is monitored to ensure that the required level of backups are completing and the data has integrity. Our managed backup service alerts if anything has gone wrong immediately so we can take remedial action to keep your data protected.

The cost of a technology outage can cripple a business. Use our Recovery Time & Downtime Cost Calculator to focus on a handful of simple metrics that might come into play during a downtime event.

Secure Hosting

Galactica IT Group work closely with its partners to obtain and deliver the highest optimised Internet services with CityFibre Essex. Website Services Leave your website and designing requirements to us, we can host and manage your website 24/7 working with various platforms from wordpress to .PHP we have many years of experience designing and maintaining. Ubiquiti Unifi Services Managed closely with network infrastructure hardware, Ubiquiti is a leading provider in Firewalls, Switches, Routers & Access Points. Galactica IT Group are platinum partners and host our very own environment to manage your Ubiquiti equipment whenever wherever.

The cost of a technology outage can cripple a business. Use our Recovery Time & Downtime Cost Calculator to focus on a handful of simple metrics that might come into play during a downtime event.

Grow your business

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We got you covered

Wi-Fi Issues? Random network disconnections? Slow Internet problems? Internet router errors? Our expert engineers can get to the bottom of all your connectivity issues.

Network Infrastructure Services

Ensuring your business is online is vital and you need to ensure that your network can handle the task. Galactica IT Group can help plan and implement your business’ network, no matter what the size. Whether you are looking to implement a small single site business network or a complex enterprise LAN/WAN, we are here to help.

  • Connectivity
  • Structured Cabling
  • Cloud Managed Hardware
  • Data & Fibre Optic Installations
  • Surveys

Managed Networking

Your infrastructure is the beating heart of your network and your company. Without the correct hardware/software, cabling, network equipment and sufficient power, your systems might not perform as well as you would expect.

From wireless networking to reliable network cabling installation, learn more about how our infrastructure solutions can strengthen your business operations below or contact us.

Connectivity

Networking is more than just the physical cables and connection to the internet, your internal network is important too. We can design the LAN so there are no bottlenecks, prioritize VoIP traffic with QoS, allocate bandwidth to applications and much more.

The basis of any network is the physical cabling. Galactica IT Group can install all forms of structured cabling from copper Cat 5e, Cat 6 and above to fibre optic. Whether you need a whole office cabled, or some additional network points added we can do it!

We also offer a network testing service, so if you are having issues with a poor performing network we can fluke test and provide you with a full network report.

Office Relocation Services

Our Cloud backup service offers a fail safe solution that ensures your business’ critical data is available for immediate restore in the event of loss or failure.

Future proof your office

Office relocations and expansions come about for many different reasons, from mergers to organic growth and all of these can involve complex changes to your IT Infrastructure. Making sure these changes do not disrupt your business operation is the first challenge to any move.

This has always been difficult for SMBs. Backup solutions have been difficult to configure and manage and a truly flexible a

Professional Services

We provide a Project Management service if you are looking to set up a new office space, relocate or replace your existing IT infrastructure. Galactica IT Group are able to support your business with an efficient and smooth transition. This could involve moving desk spaces, IT hardware, telecom equipment etc.

  • Office Relocation
  • Virtual Data Protection & Chief Information Officer
  • Project Management
  • IT Consultancy

Project Management

Galactica IT Group have over 15 years experience in project management, from deployment to upgrades all the way through to enhancing security.

Infrastructure Projects

When it comes to delivering high-quality IT infrastructure projects, Galactica IT Group has all of the experience and technical know-how to provide a complete solution.

Our professionals will draw up a rational a framework for analysis that meets your specific business needs and then go on to perform an IT health check of your existing infrastructure. We will recommend an implementation phase that deals with all aspects of IT maintenance and upgrades.

Ubiquiti Network Services

We at Galactica IT Group are specialist providers and partners to Ubiquiti, providing you next generation infrastructure managed and hosted in the cloud. Be protected, Enhance your compliance and connectivity for your business.

  • Hardware Acquisition from Firewalls, to switches & Dream Machines
  • Controller Hosting for all equipment on our dedicated server
  • Managed Solution for your peace of mind
  • Installation & Deployment

Ubiquiti Access

Access control system can feel like a big change in company practice but access control gives the benefit of additional security without requiring time-consuming administration. Paxton Access systems are intuitive and straightforward to administer. The increased security is a benefit to all, rather than a benefit for some and a headache for those who have to administer it.

  • Cloud base access control
  • Applications Integration
  • Manage and control door services worldwide
  • Standalone Access Control
  • Integrations with Fire Panel Interfaces, Building Management Systems

Ubiquiti Talk

Want to further enhance your cloud solutions with Talk, they also provide intercom services which work alongside their access control services. Answer to a door ring, talk to colleagues worldwide between office spaces.

  • Cloud base intercom
  • Application integration
  • View and grant access to your premises from the palm of your hands
  • Optional VOIP Solutions available

Ubiquiti Access Points

We would not forget the traditional access point solution which works in conjunction with your networks, provide up to 1750mbps speeds over WIFI services to your staff or customers.

  • Installations & Deployment
  • Deployment Surveys
  • Reach speeds up to 1750mbps with Lite or Pro Access Points
  • Segregate WIFI Routes for colleagues, public and guest services
  • Smart & Future proof appearance