Skip to main content

Serving customers throughout the

UNIVERSE

Galactica IT Group was founded in 2014. Our company is a strong family-led business providing IT support 24/7, 365 days a year. Using the latest innovations in technology we will drive your business forward by delivering a professional, expert service. As a result, our Clients will remain connected, secure and operationally compliant.

Our Vision

  • IT Support Services 24/7, 365 Days per year
  • Data Cabling, Fibre Optic and Infrastructure Services
  • IT Consultancy Services
  • Communication Solutions
  • Cloud Hosting
  • Business Security eg. CCTV, Access Control, Data Protection services

As a result of Galactica IT Group being a family-led business, we understand the importance of building strong partnerships and providing a personal, professional IT Support service. Our Company focuses on delivering a high degree of reliability and expertise to local businesses in Essex, enabling them to achieve their IT goals.

Customer satisfaction, innovation, growth, and passion for excellence are the core values behind our company that reflect who we are, and how we want to work.

What our customers have to say

Essex Guild Homes

Lee and his team are great to work with, professional and efficient with their work loads. Galactica built our website and carry out our local SEO work alongside the traditional IT Support for my team. The leading IT Support firm in Essex, and surrounding areas. Great team, supportive and understanding to small businesses requirements, Lee is a humble and kind individual which has helped our team massively since taking over our IT Contract.

BT Local BusinessProduct Designer, That Biz

Great company, super fast response times, and quick to resolve. Lee and his team go above beyond to ensure that systems are operational in a timely manner even if putting in temporary fixes until a full fix can be carried out. Regular updates are supplied regarding how systems are operating etc. Highly recommend.

Orri

Lee and his team are great to work with, professional and efficient with their work loads. Galactica provide our IT Support and infrastructure support. Lee assisted with Orri obtaining our Cyber Essentias accredidation that was a smooth process and at great outcome, Galactica are the leading IT Support firm in Essex, and surrounding areas.” “Great team, supportive and understanding to small businesses requirements, Lee is a humble and kind individual which has helped our team massively since taking over our IT Contract.

Broadgate Estates

Paul and the team have been working with us for a number of years, all we can say is how exceptional the service has been. Their response times and conduct are 150% above expectations and always willing to drop any pre-arranged commitments to attend the site for us.

Ellern Mede Group

Lee is both knowledgeable across many aspects of IT but also aware of his own limitations in a sector that is increasingly going super specialist. This means that if there was an area e.g. new software that he was not familiar with, he would not pretend otherwise but would be honest and go and research that area with other specialists, so that he could then offer the best advice. As the Managing Director of our group I found this approach refreshing and helpful. You cannot be a master of all trades in IT these days and those IT professionals who suggest they are, are in my view, a danger to themselves and others.