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Comprehensive

IT Suport

Work with Team Galactica, providing IT Support throughout the Essex Region covering Southend, Rayleigh, Rochford, Leigh on Sea and Basildon for over 13 years.
Our services are backed up by a 100% satisfaction guarantee

Professional, proactive approach

Galactica IT Group understand how having the right IT Support is critical. Our professional, proactive approach gives you peace of mind knowing your systems, devices and your data are being looked after 24/7. We offer a variety of flexible IT Support Packages to suit all business needs.
Our services are backed up by a 100% satisfaction guarantee

PC & IT Support – Essex

Rochford, Essex based Galactica IT Group is proud to offer IT Support Rochford and across Essex. If you need a one stop shop for your Information Technology (IT) and, naturally, PC (Personal Computer) related IT support needs then look no further. Our IT support services include all of the following and much more:

So where is Team Galactica?

We are on London Road, Leigh-on-Sea yes, but also Eastwood Road, Rayleigh, and Paul Street, City of London. meaning we are a stone throw away from you! We can attend your site whenever necessary to provide you with IT support in Southend. We will be there for you whenever you need IT and wherever you need IT, and that’s a promise!

24/7 IT Support Helpdesk

Round-the-clock monitoring from our helpdesk to ensure your business stays running safely.

Remote and Onsite IT Support

We realise how continuity is of upmost importance, therefore we provide dedicated remote, and onsite support to keep your business compliant and running efficiently.

Flexible Support Options

No business is the same, therefore we provide a variety of flexible IT Support packages to suit.

Affordable Pricing

You’ve reached the pricing plans. Choose from one of our three plans or start your free 30 day trial risk-free.

Galactica Bronze

from £250.00 pcm

  • Includes all benefits from PAYG Plan
  • GITG Standard Service Level Agreement
  • KPI Measurement
  • Access to Telephony Support
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Galactica Silver

from £350.00 pcm

  • Includes all benefits from bronze package
  • Dedicated Account Manager
  • Bespoke Service Level Agreement
  • Access to Telephony Support
  • Consultancy Support
  • Hardware & Software Upgrades
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Galactica Gold

from £450.00 pcm

  • Includes all benefits from silver package
  • 24/7 Support & Monitoring Solution
  • Security & Intelligence Support
  • Security Firmware & Patching
  • Engineer In Hours Callout Service – Unlimited
  • Engineer Out of Hours Callout Service – Unlimit
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The ultimate IT Support package

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Galactica One

Pay as you go

  • 09:00 – 18:00 Support & Monitoring Solution
  • Access to Email Support via N-Able Ticket System
  • Infrastructure Management Solution
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Save 25%

Universe

£520/ month
  • Includes all benefits from all packages
  • Includes all benefits from Security Package
  • Network Operations Centre Monitoring
  • Introduction to Cyber Essentials
  • Preparation for ISO27001

Galaxy

£450/ month
  • Includes all benefits from gold package
  • Project Implementation & Management
  • Business Continuity Management
  • Engineer ADHOC Callout Service
  • Web & Domain Hosting Services

Galactic One

Pay & Go
  • 09:00 – 18:00 Support & Monitoring Solution
  • Access to Email Support via N-Able Ticket System
  • Infrastructure Management Solution

Universe

£4999/ year
  • Includes all benefits from all packages
  • Includes all benefits from Security Package
  • Network Operations Centre Monitoring
  • Introduction to Cyber Essentials
  • Preparation for ISO27001

Galaxy

£4320/ year
  • Includes all benefits from gold package
  • Project Implementation & Management
  • Business Continuity Management
  • Engineer ADHOC Callout Service
  • Web & Domain Hosting Services

Galactic One

Pay & Go
  • 09:00 – 18:00 Support & Monitoring Solution
  • Access to Email Support via N-Able Ticket System
  • Infrastructure Management Solution